About Us Thank you for your interest in purchasing from Treasure Toys INC. We pride ourselves in giving you the best products. Treasure Toys INC. is an authorized seller of Kellytoy Squishmallows products. Shipping information – Free shipping on all orders within USA – Handling time 1-3 business days. – Buyer is responsible to provide us with a valid and deliverable shipping address in order to prevent lost or delays with your order. – We’ll NOT be responsible for any lost after delivery packages. – All orders will be shipped via UPS or USPS with tracking number. – We currently ship to the United States only. Returns Policy – You have 14 days to return any items in its original package. – Please contact us within 7 days of receiving to generate a return. We’ll email you the instructions for returns. – All return items MUST BE in its original package. – No return or exchange if the package is opened. – Original shipping is not refundable. – Buyer is responsible for the return shipping fee, please also provide us with a tracking number for all returns. – We will issue a refund within 2-3 business day after the return is received . – Returns of 3 or more items are subject to a 15% restocking fee. – Refunds will be credited in the same form as they were paid. – No exchange at this time. Please return the original item for a refund and place a new order for the item you wish to purchase again. -If you received a defective, missing item, or an item different from what you ordered, please contact us via email.